Ccleaner latest version Archives

Software License and Support Agreement for users of CCleaner Professional Software

1. BACKGROUND

This end-user license agreement is a legal contract between you, as either an individual or as a business entity and Piriform.

The following terms have the following meanings: "Piriform" means Piriform Software Limited, a company incorporated in England under company number 8235567.

"License" means the license to use the Product as set out at paragraph 2 below.

"Product" means the software product known as CCleaner Professional including any new version provided to you by Piriform pursuant to this agreement.

"Services" means the Support Services (as defined in paragraph 3) and/or the Update Services (as defined in paragraph 4).

"Product Description" means the written description of the Product at www.ccleaner.com.

By proceeding to download or install the Product, and in consideration of your use of the Product, you are deemed to agree to be bound by the terms of this agreement and to review our Privacy Policy which explains how we collect and use your information.

Piriform permits you to use the Product only in accordance with the terms of this agreement and this agreement and the License will terminate automatically without notice if you fail to comply with the terms of this agreement. Should this agreement terminate for any reason you must immediately cease all further use of the Product and destroy all copies of it.

2. PRODUCT LICENSE

Subject to and in consideration of payment of the applicable fee and you agreeing to abide by the terms of this License and subject to your compliance with the terms of this agreement, Piriform grants you a non-exclusive, non-transferable license to use the Product for the following purposes and in the following manner:

• You shall NOT be permitted to grant any sub-licenses of the Product;
• You may NOT resell, charge for, sub-license, rent, lease, loan or distribute the Product without our prior written consent. We reserve the right to withdraw any such consent (or part thereof) for any reason and without notice and to demand that you immediately cease any activity in respect of which permission is withdrawn;
  • You may not use the Product on any device used in a business. This License is granted solely for personal, non-commercial purposes;
• You may NOT repackage, translate, adapt, vary, modify, alter, create derivative works based upon, or integrate any other computer programs with, the Product in whole or in part;
• You may NOT use the Product to engage in or allow others to engage in any illegal activity;
• You may NOT transfer or assign your rights or obligations under this agreement to any person or authorize all or any part of the Product to be copied on to another user's computer;
• You may NOT decompile, disassemble, reverse engineer or otherwise attempt to discover the source code of the Product except to the extent that you may be expressly permitted to reverse engineer or decompile under applicable law;
• You may NOT install the Product on more computers that you have purchased Licenses for. The number of permissible Installations is defined in your purchase;
  • You may NOT distribute the Product by means of Terminal Services or other services allowing multiple user profiles accessed at the same time from different remote locations.

An "Installation" is defined as:

(i) the installation of one copy of the Product on an individual physical device or PC, which does not have Virtualization Capability (as defined below); or

(ii) each instance of the Product which is installed on a virtual machine operating on a device which has Virtualization Capability.

"Virtualization Capability" means making a single physical device appear to function as multiple virtual resources.

"1 PC" product edition allows installation on a single computer.

"Unlimited PCs" product edition permits installation on all computers owned by you that are physically located in your residential home.

3. SUPPORT SERVICES

Subject to and in consideration of payment of the applicable fee, Piriform shall provide the support services (the "Support Services") as set out in this paragraph 3.

3.1 Scope of Support

Piriform will endeavor to answer by email such number of your queries regarding the use or application of the Product as it deems reasonable. No representation or warranty is given that all queries will be responded to or responded to within a specified period of time. You shall assist Piriform in providing the Support Services by providing any assistance or information that it requires.

Queries should be submitted to Piriform using either of these methods:

• http://support.ccleaner.com using such user account details as given to you by Piriform after your support account is enabled.
• Email direct to Piriform using such email address as given to you by Piriform after your support account is enabled.

Upon receipt of full payment of the support fee, a user account will be automatically enabled for you on http://support.ccleaner.com and you will be sent an email notification confirming activation of your user account and confirming your user account details.

Save as expressly set out in this agreement, support fees and/or any applicable renewal fees are non-refundable.

3.2 Limits of Support

Piriform shall only provide Support Services in respect of the most current version of the Product.

Piriform shall only provide Support Services up to and in respect of the number of Installations (as defined below) of the Product that you have specified and paid for under this agreement. You must purchase Support Services in respect of all Installations of the Product made by you; where you fail to do so the Support Services shall immediately terminate without notice, and without refund or liability to you.

4. UPDATE SERVICES

Subject to your payment of the applicable annual update fees and support fees for the relevant year, Piriform shall from time to time, via its website, make available new versions of the Product for you to download and use (the "Update Services"). Nothing in this Agreement entitles you to receive any support, maintenance, updates, upgrades, content or new versions of the Product, unless you are a paying customer with a current subscription.

5. TERM AND TERMINATION OF SERVICES

The Services shall start on the date on which Piriform sends a confirmatory email to you confirming full payment of the support and update fees and issuing your user account details, and shall continue for a period of 1 year or for such other period as we may agree with you in writing.

If you have purchased yearly subscriptions for the Support Services and/or Update Services, at the end of the year and any following year subject always to payment of the applicable license fees for each such renewal term, the Support Services and/or Update Services shall renew automatically for another year. Piriform (or its authorized agents or sub-contractors) will give you an opportunity to cancel your subscription in advance of the renewal date and will inform you of the renewal fees, unless you notify Piriform by email before renewal that you do not want to renew the Services.

Piriform may terminate the provision of Services at any time upon written notice to you. In such circumstances, Piriform will issue a pro-rata refund back onto the card originally used to pay. Furthermore, Piriform may terminate the Services immediately and without any liability to refund any payments to you if:

• You commit a material or persistent breach of this agreement;
• You become insolvent or unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986;
• You fail to make any renewal payment.

6. INTELLECTUAL PROPERTY RIGHTS

The Product contains intellectual property of Piriform and is protected by law. You acknowledge that all intellectual property rights in the Product anywhere in the world belong to Piriform, that rights in the Product are licensed (not sold) to you, and that you have no rights in, or to, the Product other than the right to use it in accordance with the terms of the License.

Piriform warrants to you that to the best of its knowledge, the Product does not infringe the UK intellectual property rights of a third party.

Piriform undertakes at its own expense to defend you against or, at its option, settle any claim or action brought against you alleging that your use or possession of the Product infringes the UK intellectual property rights of a third party. This paragraph 6 shall not apply where the claim or action in question is attributable to your use or possession of the Product other than in accordance with this agreement or the License or use of a non-current release of the Product. This paragraph 6 is conditional upon you promptly giving written notice to Piriform specifying the nature of the claim or action and you not making any admission or compromise. This paragraph 6 constitutes your sole remedy and Piriform’s only liability in respect of any such claims or actions.

7. WARRANTY AND DISCLAIMER

Piriform warrants that

• for a period of 30 days from the date of installation, when properly used the Product shall perform substantially in accordance with the functions described in the Product Description; and
• it has tested the Product for viruses using commercially available virus-checking software; and
• the Services will be performed with reasonable care and skill and in accordance with applicable laws and regulations of the United Kingdom.

If, within the period of 30 days from the date of installation you notify Piriform in writing of any defect or fault in the Product in consequence of which it fails to perform substantially in accordance with the Product Documentation, and such defect or fault does not result from you having amended the Product or used it in contravention of the terms of this License, Piriform will, at its sole option, repair or replace the Product, provided that you make available all information that may be necessary to assist Piriform in resolving the defect or fault, including sufficient information to enable Piriform to recreate the defect or fault.

8. LIMITATION OF LIABILITY

THE PRODUCT IS DELIVERED TO YOU 'AS IS' AND WITH ALL FAULTS. PIRIFORM DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE PRODUCT. EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT AND TO THE EXTENT THAT ANY WARRANTY, CONDITION, REPRESENTATION OR TERM CANNOT BE EXCLUDED OR LIMITED BY LAW, WE MAKE NO WARRANTIES, CONDITIONS, REPRESENTATIONS OR OTHER TERMS (EXPRESS OR IMPLIED WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PURPOSE. THE PROVISIONS OF THIS PARAGRAPH 8 SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT HOWSOEVER CAUSED.

PIRIFORM’S LIABILITY TO YOU FOR LOSSES SUFFERED BY YOU ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT HOWSOEVER ARISING (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) SHALL BE LIMITED EACH YEAR IN TOTAL TO THE CHARGES PAID BY YOU UNDER THIS AGREEMENT IN THE YEAR IN WHICH THE LIABILITY AROSE.

IN NO CIRCUMSTANCES WILL PIRIFORM BE LIABLE TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER (WHETHER IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE) INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, LOST SAVINGS, LOST INFORMATION, LOSS OF DATA NOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL DAMAGES. THE FOREGOING LIMITATIONS AND EXCLUSION APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION.

PIRIFORM WARRANTS TO YOU THAT THE SERVICES WILL BE PERFORMED WITH REASONABLE CARE AND SKILL AND IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS OF THE UNITED KINGDOM.

PIRIFORM’S LIABILITY TO YOU FOR LOSSES SUFFERED BY YOU ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT HOWSOEVER ARISING (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) SHALL BE LIMITED EACH YEAR IN TOTAL TO THE CHARGES PAID BY YOU UNDER THIS AGREEMENT IN THE YEAR IN WHICH THE LIABILITY AROSE.

NOTHING IN THIS AGREEMENT LIMITS PIRIFORM’S LIABILITY TO YOU IN THE EVENT OF DEATH OR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE OR FOR FRAUD. THE PROVISIONS OF THIS PARAGRAPH 8 SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT HOWSOEVER CAUSED.

9. LAW AND JURISDICTION

This agreement and any dispute or claim arising out of or in connection with it or its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and submitted to the non-exclusive jurisdiction of the English courts.

10. GENERAL

• If any part of this agreement is found to be void and unenforceable it will not affect the validity of the remainder of this agreement, which shall remain valid and enforceable according to its terms.
• This agreement may only be varied in writing and signed by an authorized representative of Piriform. However, notwithstanding the foregoing, Piriform may revise this agreement from time to time by posting the most current version on its website. If a revision meaningfully reduces your rights, Piriform will notify you (by, for example, sending a message to the email address associated with your account, posting on its blog or on this webpage). By continuing to use the Product after the revisions come into effect, you agree to be bound by the revised agreement.
• Updates may be licensed to you by Piriform with additional or different terms but Piriform has no obligation to provide any updates.
• This agreement is the entire agreement between you and us and supersedes any prior representations, undertakings or advertising relating to the Product and you acknowledge that in entering into this agreement you have not relied on any statement, representation, advertising, assurance or warranty (whether made negligently or innocently) other than as expressly set out in this agreement.
  • Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise.
  • All notices or approvals required or permitted under this Agreement will be in writing and delivered by email (we will email you at the email address you provided us when you initially purchased your license), and in each instance will be deemed given upon receipt.
  • The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision.
• You may not assign any of your rights under this agreement, and any such attempt will be void. Piriform is entitled to transfer or assign any of its rights or obligations under this Agreement.

[20160711]

This privacy policy was archived on 24/05/2018 and has been replaced by the CCleaner (Avast) Privacy Policy

This Privacy Policy informs you how we collect and use the information you provide in doing business with us including use of www.ccleaner.com, our products and its services. We know how much you care about the way your Personal Data is used. We are committed to protecting the integrity and confidentiality of your information and act in a careful, sensible manner.

What Information Do We Collect?

Some information about you we collect passively - information that your computer and your browser send automatically while you browse our site and use our products. Other information we actively solicit, such as your email address when you subscribe to our newsletter or sign up to the purchase or trial of our products.

We collect the following types of information from site visitors:

1. Site and product usage
2. Feedback
3. Forum registration
4. Newsletter registration
5. Donation information
6. Purchase information
7. Email addresses

Uses Made Of The Information

Information which we collect may be used in the following ways:

Log files
When you visit our website, our servers automatically record information that your browser sends. These log files tell us generally about the visitors to our site - general geographic regions, length of visits, pages clicked on, and so forth. We can't tell who you are by examining our log files, except as anonymous users.

Device Information
We may collect information about the device you are using, our products and services or, including what type of device it is, what operating systems you are using, device settings, application IDs, unique device identifiers, and crash data. We use device identifiers to analyse our traffic.

Information you give to us
We will use this information:

• to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
• to notify you about changes to our services;
• to ensure that content from our site is presented in the most effective manner for you and your computer.

Information we receive from other sources
We work closely with third party service providers and may receive information about you from them. These services providers collect usage data in compliance with their privacy policies. These service providers are described below:

Product Use Information
Some of our products allow us to gather information about your computer (including your IP address), other software you use, and about what features you use in our software. This is common for many software products, including games, AntiVirus and office tools. This information is always completely anonymous and only ever used to better understand how people use our software and how we can improve our products.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our license terms or terms of use and other agreements; or to protect the rights, property, or safety of Piriform Software Limited, our customers, or others.

Feedback

We encourage you to provide us with feedback in the form of emails or forum posts.

When you email us or use the Contact Form, we maintain the anonymity and privacy of your message. 

Forum posts are generally visible to all site visitors and may be archived or deleted as necessary.

Forum Registration

If you choose to sign up for the Piriform forums, you must provide an email address for confirmation. Optionally, you may also provide your time zone. This information is kept confidential.

Newsletter Registration

If you choose to sign up for the Piriform newsletter, we will send you an email confirmation to ensure that you in fact requested the newsletter, and to avoid unwanted emails. Your email address is always kept confidential, and we will only use it to send you newsletters or special announcements unless you opt in to other marketing communications. You may unsubscribe at any time and details on how to do this are included in every email.

Donations

We encourage and appreciate donations via PayPal, so that we can continue developing software.

If you donate to us, we will receive receipts which include your email address and may include other information from PayPal, but we do not receive any credit card details from PayPal.

PayPal have their own privacy policies which govern when you are using their sites to make donations. You can see their respective policies at:

PayPal - https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside (be sure to select your country).

Purchases

If you purchase one of our products, the payment will be handled by a 3rd party payment gateway, http://www.cleverbridge.com. They will collect information about you, such as your name and address and credit card details. They only share the minimum with us that we need to set up your account with Piriform. We do not receive any of your credit card details from Cleverbridge. If you opt in to receiving marketing communications from us they will share your name, email address and any other information you provide to them for this purpose.

Cleverbridge have their own privacy policy which you can see at https://secure.ccleaner.com/502/?scope=opprivacy.

Spam and Sale of Information

We hate spam. We will never spam you with any unsolicited email, and we will never sell information you have given us to other parties.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use these please see our Cookies Policy.

Where we Store your Data

Information is retained on Content Delivery Networks and therefore may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Installation of Piriform Software

By installing Piriform software, you are agreeing to the Terms and Conditions contained in the EULA (end-user licence agreement) that appears when you run the installation programs. Please refer to http://www.ccleaner.com/legal for more information.

Specific terms for CCleaner for Android

CCleaner for Android requires access to certain personal information on your Android device to provide appropriate functionality. CCleaner for Android does not collect, transmit or store any personal information. Any personal information accessed is used locally on the device and solely for the application to provide suitable functionality. Since we do not collect or store any personal information, we do not disclose and may not use your personal information in any way.

Anonymous information and non-personal information may be used to understand demographics and trends, we may also use anonymous or non-personal information to improve and maintain applications and services.

Changes to This Privacy Policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. We may, therefore, change this privacy policy in the future. For example, if we offer a new type of product or service that collects different types of information, we might outline our use of that information here. As a result, please check back with this page regularly to see if anything's changed. Thanks!

Contact us

If you want to find out more about the information we collect, you can contact us at:

Mail: The Data Protection Officer, Piriform Software Ltd, 163 Eversholt Street, London, NW1 1BU

Telephone: 1-800-816-9004

Email: